Politique d’expédition
Shipping Policy – Victor Vincent
Last Updated: 20.01.2026
At Victor Vincent, we strive to deliver your orders as quickly and safely as possible. Please read our shipping policy carefully.
1. Shipping Destinations
We currently ship to:
- Switzerland
- European Union countries
- Other international destinations may be available; please contact us for availability and shipping rates.
2. Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive a confirmation email once your order has been shipped.
3. Shipping Methods & Delivery Time
- We use trusted carriers for all shipments.
-
Estimated delivery times:
- Switzerland: 1-3 business days
- EU countries: 2-5 business days
- International: 5-11 business days (depending on customs and destination)
- Delivery times are estimates and not guaranteed.
4. Shipping Costs
- Shipping costs are calculated at checkout and may vary depending on the destination and order weight.
- All applicable customs, import duties, and taxes are the responsibility of the customer.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email (if available) to monitor your shipment.
6. Shipping Issues
- We are not responsible for delays or damages caused by the carrier, customs, or other events beyond our control.
- If your package is lost, damaged, or not delivered, please contact us at info@victorvincent.com so we can assist.
7. International Shipping Notes
- Customs regulations and duties vary by country.
- Please check your local import laws before placing an order.
- Any customs delays or additional fees are the responsibility of the recipient.
8. Contact Information
For questions about shipping, contact us: